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Communication Consultant

General Purpose

Deliver, facilitate, monitor, evaluate and document training activities in the company.

Main Job Tasks and Responsibilities

Assess training needs for new and existing employees
Identify internal and external training programs to address competency gaps
Partner with internal stakeholders regarding employee training needs
Organize, develop or source training programs to meet specific training needs
Deliver training programs using recognized training techniques and tools
Facilitate learning through a variety of delivery methods including classroom instruction and virtual training
Track and report on training outcomes
Provide feedback to program participants and management
Evaluate and make recommendations on training material and methodology
Maintain employee training records on Training Management System
Handle logistics for training activities including venues and equipment
Manage and maintain in-house training facilities and equipment

Education and Experience

Bachelors degree in a related field
Experience with instruction or training
Knowledge of adult instructional and learning theory and principles
Knowledge of training methodologies
Knowledge of learning management systems
Knowledge of competency assessment

Key Competencies

Planning and organizing
Ability to communicate professionally with all levels of employees
Excellent written and oral communication skills in English
Problem analysis and problem solving
Presentation skills
Facilitation skills
Team player

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